Cancellation & Returns
At Glamio Collection, we want you to love your purchase. If for any reason you are not completely satisfied, we gladly accept returns and exchanges in accordance with the policy below.
Returns
We accept returns for both defective and non-defective products. Returned items must be in new and unused condition, with original packaging and tags intact.
- Return Window: Within 7 days of delivery
- Return Method: By mail only
- Return Label: Included in the package – Free
- Restocking Fees: No cost
Exchanges
We offer exchanges for items that are defective, damaged, or if you wish to exchange for another product. Please contact us at info@glamiocollection.com to initiate an exchange.
Refunds
Once your return is received and inspected, your refund will be processed to the original method of payment within 7 business days. You will receive a confirmation email once your refund has been issued.
How to Initiate a Return
- Go to the “My Orders” section of your account within 7 days of delivery.
- Select the item you wish to return and follow the prompts.
- Pack the item securely and use the provided return label to mail it back.
Late or Missing Refunds
If you haven’t received your refund after 7 days:
- Check your bank account again.
- Contact your credit card company or bank, as processing times may vary.
- If the issue persists, reach out to us at info@glamiocollection.com.
Sale Items
Only regular-priced items are eligible for refunds. Sale items cannot be refunded, but may be exchanged if defective.
Need Help?
For questions about returns, exchanges, or refunds, please contact our support team: